If you're having issues with your HomeVoice, follow these troubleshooting steps:
- Check if your internet is affected. If you have internet service but the phone line is down, plug out the phone and reconnect the phone wire securely. If possible, try a different phone.
- If your internet service is down, the phone line will not work. Try troubleshooting the internet here!
- After checking the physical phone connection, if you're still unable to make calls please contact our Support Care at 6717 1680 or email firstname.lastname@example.org with your Name and Customer ID. We will assist you accordingly.