Service Status & Network Announcements

We conduct service maintenance routinely. 
Services may be disrupted during the service maintenance.  

Users who are unable to connect to the internet are advised to power-cycle the modem and router after the maintenance window.

We apologize for any inconvenience caused.
All other services are operating as per normal.

For technical assistance, please contact Technical Support (24/7) - 6717 1680

The following are upcoming scheduled maintenance taking place in the month of December 2017.

1) 5th Dec 2017
  • Duration: 2am - 6am (4 hours)
  • Impact of the maintenance: Subscribers located at Eastern Area of Singapore may experience interruption in their internet connectivity for approximately 1 hour during the maintenance window.
2) 12th Dec 2017
  • Duration: 2am - 6am (4 hours)
  • Impact of the maintenance: Subscribers located at Central Part of Singapore may experience interruption in their internet connectivity for approximately 1 hour during the maintenance window.

3) 14th Dec 2017

  • Duration: 2am - 6am (4 hours)
  • Impact of the maintenance: Subscribers located at Northern and North-Eastern Area of Singapore may experience interruption in their internet connectivity for approximately 1 hour during the maintenance window.
4) 19th Dec 2017
  • Duration: 2am - 6am (4 hours)
  • Impact of the maintenance: Subscribers located at Western Area of Singapore may experience interruption in their internet connectivity for approximately 1 hour during the maintenance window.

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If not, please contact our Customer Service Hotline at 6717 1680.
Residential Hotline 6717 1680
Business Hotline 6816 0088
Gamer Hotline 6815 1337
Sales Hotline 6816 0099
General/ Billing/ Gamer Hotline: Mon to Sun
9am to 9pm
Technical Hotline: Mon to Sun
24hrs
Email Support - myservice@myrepublic.net
Live chat: Mon to Fri
9am to 6pm (excl. public holidays)
Address
11 Lorong 3 Toa Payoh
#04-11/15, Jackson Square Block B
Singapore 319579
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