How do I sign up for Static IP? How fast can I get my Static IP address?

If you're an existing customer, you can apply for Static IP via MyAccount.

Users are advised to get Static IP if they use the following:

  • CCTV/ home security system
  • Hosting web/game servers
  • Accessing home office from outside network

It will take up to 5 working days for our technical team to process your Static IP application and verify all the details needed. 

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If not, please contact our Customer Service Hotline at 6717 1680.
Residential Hotline 6717 1680
Business Hotline 6816 0088
Gamer Hotline 6815 1337
Sales Hotline 6816 0099
General/ Billing/ Gamer Hotline: Mon to Sun
9am to 9pm
Technical Hotline: Mon to Sun
Email Support -
Live chat: Mon to Fri
9am to 6pm (excl. public holidays)
11 Lorong 3 Toa Payoh
#04-11/15, Jackson Square Block B
Singapore 319579
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