Yes, you may continue your fibre broadband plan at a new location if your new address is fibre ready (Home Reached or Home Passed)
*Home Passed units will incur additional TP installation charge from NLT ($160.50/$288.90).
There will be a relocation charge of $58.This is intended to cover:
- The cost of deactivating the fibre broadband service at your old address, including an on-site technician visit
- The cost of activating and installing the service at your new address, including an on-site technician visit
The $58 relocation charge will be waived if you recontract within 3 months of the relocation date.
Please note that NetLink Trust, as with new orders, can take 2 to 4 weeks to provision fibre broadband service to an address, we recommend arranging for the relocation 1 month in advance.
Kindly also double-check that your new service address is fibre ready#
#We will not be able to suspend or extend your service contract if your new house is unable to support fibre broadband.
To begin your relocation request, go to your MyAccount > Manage My Plan > Submit Relocation Request to submit a request. Once submitted, our customer service staff will contact you within 5 working days to arrange for an appointment. Do note that your relocation request may be subject to MyRepublic's approval.